Hyena Licensing and Pricing Information

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Contents

How To Order
International Resellers List
Licensing Information
Pricing - New Sales
Pricing - Maintenance
Pricing - Upgrades

How to Order Hyena

Hyena is fully functional and licensed once the unique serial number is entered after purchase. Documentation is available in both online Help and an online Word document. If you do elect to ship the media and documentation, there is a nominal shipping and handling charge. If getting license or sales receipts via email, please ensure that you can receive both .htm and .PDF attachments from any systemtools.com address.

Telephone Sales: Call (877) 797-8665 (United States Only) or 1-830-779-2349 for credit card purchases.
Online Sales: For new sales, submit your credit card order using our secure order form. For upgrade sales, submit your credit card order using our secure upgrade order form.
Reseller Sales: If you prefer to order through a reseller, and you are outside of the United States, click here to check our ever-growing international authorized reseller list in over 45 countries.
By Mail: Mail Hyena's printed order form to the mail address listed on the order form with your check, money order, or credit card.
By Fax and Credit Card: Fax Hyena's printed order form to 1-830-779-2191 with your credit card information.
By Fax with Company Purchase Order: Fax your company's Purchase Order to 1-830-779-2191. Our standard payment terms are Net 30 days. If your company's purchasing division needs to contact us, please have them call 1-830-779-2349.

Licensing Information

We have worked hard in making Hyena both a powerful and cost-effective tool for system administration. Trial versions of Hyena are available for use for 30-days from the date of installation. The registration dialog (displayed each time that a non-registered copy of Hyena is run) will show how many days remain within the trial period. After the 30-day trial is completed, continued use of Hyena requires registration. For specific warranty, disclaimer, and specific licensing information, see the license.txt file included with the Hyena distribution package.

Hyena is licensed only to the user actually using the software, regardless of the number of end-users, domains, or servers actually managed. Each administrator that uses Hyena requires a separate license. Once licensed, an administrator can use Hyena from their local workstation, on a server, through a dialup connection, or from any workstation via network access. Concurrent-use licensing is not permitted, due to the difficulty of compliance and usage tracking.  

Hyena is sold in single and multiple-license packs under Standard Edition and Enterprise Edition licenses.
The Hyena Enterprise Edition license includes all of the software components found in the Standard Edition, plus:

Microsoft Exchange User (mailbox) integration - The Hyena Enterprise Edition includes direct integration to Exchange with the same interface used by NT's User Manager for Domains application. Support includes creating, deleting, and modification of mailbox (recipient) information.

Access to Windows Terminal Server User Settings - The Enterprise Edition includes support for modification of the terminal server user properties, including profile and home directory settings and specific terminal server user configuration settings.

WMI integration - Hyena's Enterprise Edition can access all WMI classes and provides full query and modification support to any WMI property. Hyena can also execute most WMI methods.

Information is provided in the online help file on how to configure the Exchange and Terminal Server features in Hyena. These features are fully functional for the first 30 days after installation. 

Hyena Pricing (New Licenses)

Consult the table below to determine the level of licensing required for your organization:

Any licensing level of the Standard Edition can be upgraded to any licensing level of the Enterprise Edition by simply paying the difference in price. For example, 5 licenses from a 10-pack Standard Edition license can be upgraded to the Enterprise Edition for $ 230.00 ($879-649). 

If a licensing level is desired that does not fall within one of the pre-defined levels (packs), additional incremental licenses can be purchased for the average single license cost of the largest current licensing level. For example, if your company first purchased a 5-license pack for $649, then upgraded to a 10-license pack for $550 ($1,199-649), and now wants to purchase an additional 3 licenses, the price would be $120.00 per additional license ($1,199/10).

Hyena may be installed on a network drive and on multiple client or server computers, so long as each user accessing the software is individually licensed. Upon receipt of your order, you will receive a unique serial number (registration key). This registration key that you receive will permit indefinite use of the registered version.

Hyena Maintenance Pricing

All new Hyena licenses include a 6-month free upgrade period from the date of purchase. An optional one-year or two-year maintenance program is available for all Hyena licenses; these options extend any existing maintenance for the addition one or two year periods. For more information about prices and policies for Hyena's maintenance plans, click here.

Hyena Upgrade Pricing

For information on pricing and procedures when upgrading Hyena from one version to another, click here. Upgrade charges only apply when a maintenance agreement has not been purchased.