SystemTools ToolNews

SystemTools 'ToolNews' - February 8, 2012 - Hyena v8.8 Updated and More

  1. Hyena v8.8 UPDATE
  2. Other News
    • SystemTools Commander Beta Released
    • Improved Discussion Board
    • Mailing List Changes
  3. Tips
    • Active Directory's Recycle Bin
    • Using WMI for hardware reporting
  4. Hyena Maintenance
  5. Resources
    • SystemTools' Discussion Board
    • Help Us Keep You Informed
  6. Contact Information

.Hyena v8.8 UPDATE

Hyena v8.8 has been updated to rev 'E'. This update includes all the latest fixes since the original release plus a few minor features.

AD SymbolsIf you missed the v8.8 release announcement, the primary new feature in Hyena v8.8 is support for the new Windows 2.0 Task Scheduler used by Windows 7 and Windows Server 2008. Options include viewing all scheduled tasks on one or more computers, viewing tasks by folder location, showing running tasks, task termination and more.

To download Hyena v8.8 or the update, visit The downloads for x86 and x64 are available in English, French, German, and Spanish.

For a complete list of changes and revision history, visit the Hyena - What's New page.

.Other News

SystemTools Commander Beta Released

As announced in December, we've released a beta version of SystemTools Commander (SysCmd). SysCmd is an interactive bulk import and update utility. Features include:

  • Creating new Active Directory objects
  • Modifying any Active Directory attribute
  • User and group membership modification
  • Computer and local user/group bulk management
  • System shutdown and rebooting
  • Updating the computer browser comment

The Active Directory capabilities of SysCmd support a number of advanced features, including adding and removing portions of multi-valued attributes, updating Terminal Server attributes, and even importing user photo files.

SysCmd takes its input from delimited text files, providing for an extremely flexible method of providing information from external sources. For example, if your HR system has employee information, such as employee ID and phone numbers, it can easily be placed into an external file and be quickly merged into Active Directory.

To look at the SysCmd beta, visit Note that SysCmd is fully functional during the beta period for Hyena users. SysCmd is also going to be a free upgrade for existing users of our User Commander product.

To be kept up to date on SysCmd and other beta products, join our beta list by sending a blank email to

Improved Discussion Board

We've upgraded our online discussion board with new software in order to provide additional features. Unfortunately, while we were able to transfer the old discussion board user accounts over, we were not able to transfer the passwords. If you previously registered for our discussion board, your account is still there, but you will need to reset your password.

While you do not have to register to visit and search our board, registration is required to post new messages. Plus, registration provides for the opportunity to have automatically watched forums, giving you the option to get a look at new posts from other users.

We regret that we are unable to allow registration to anyone with a non-company (ie yahoo, gmail, etc) email address due to severe spamming problems with these accounts.

Mailing List Changes

We've also made major changes in how our mailing list for this newsletter is handled. Starting with this newsletter edition, we are using Constant Contact as our subscription manager and email sending agent. Subscription management options, including a new forwarding option, are available on the bottom of all ToolNews newsletters.

As always, we protect your privacy by not sharing any of your information with outside parties.


Active Directory's Recycle Bin

Who hasn't from time to time wished that they could undo a user deletion, or just know when a particular directory object was deleted. While Microsoft has had a 'Recycle Bin' of sorts in Active Directory since Windows 2003, it wasn't until the release of Windows 2008 R2 that it has finally been usable.

If you are already using Windows 2008 R2, and have not looked at the new Recycle Bin options, go here to find out more:

This article is highly technical, but don't get turned off by the complexity of actually restoring a deleted object. Hyena has for years supported restoring deleted objects. To see what your current directory has deleted, just right click on your domain and select View Deleted Objects. The main change in Windows 2008's AD Recycle Bin is that more attributes can now be recovered making it more usable than in earlier Windows versions.

Hardware reporting using WMI

If you ever have the need to report on hardware information for computers on your network, Hyena's WMI features are going to come in handy.

Hyena comes with several popular WMI classes already configured for you, but if you don't see what you need, it's very easy to add new classes. Here is an example from a recent support query on how to display CD-ROM information for all computers on the network:

The first step is to see if there is a WMI class that can be used to get what you need. To determine what is available, you can either use your favorite Internet search engine, or by using Hyena's class Lookup feature. A sample search would be to use Google and search for: cd-rom drive WMI class. This example would find several Microsoft MSDN articles using the 'Win32_CDROMDrive' class.

To test this class to see if it provides the information you require, right-click on a computer, or selection of computers, and choose WMI > Execute Query. Then click the New button. Enter a name to help you recognize this query later (it will be saved in Hyena for further use) in the WMI Query Name box, and then enter the class name 'Win32_CDROMDrive' in the WMI Class box.

If you didn't know the name of the class or wanted to just see what might be available, you can use the Lookup class function.

Once the class is entered, click OK. In the window on the right side are the properties for this class; pick and choose the fields you want to display and add them to the Query Properties window on the left. You can choose all properties initially if you want to see what each produces and then come back to this dialog to remove those that you don't need.

Once you've added the properties you want, click the Execute Query button. At this point Hyena will retrieve the information from the selected computers and display it in the right-hand window where you can sort, filter, or send the data to Excel for further reporting.

The Enterprise Edition of Hyena is required for WMI reporting. Standard Edition users can use the Win32_Process (Processes) class to evaluate this functionality.

.Hyena Maintenance

All Hyena licenses have a built-in maintenance expiration date, which can be displayed under the Tools > Settings > Licensing dialog. The maintenance expiration date determines whether new releases can be installed with the active license. If your maintenance has recently expired or about to expire, it can be renewed now. For maintenance information and renewal options, visit:

If you prefer to get an email quotation on maintenance renewal, send your current license information to and request a maintenance renewal quote. You can easily get the current license information under Hyena's Tools > Settings > Licensing dialog.

If your maintenance expiration date is before November 15, 2011, the upgrade cost is only 50% of the licensing cost, which includes one year of maintenance.
Maintenance expirations on or after November 15, 2011 can be renewed now.


SystemTools' Discussion Board

Our online discussion board, with thousands of postings, is a great online resource for all Hyena users. Our discussion board can be both a source for solutions to frequently encountered problems, but also a place to learn how others use many of Hyena's features. To access our discussion board, visit:

There is also a link on Hyena's Help menu (Help > Online Discussion Board) to go directly to our discussion board.

Help Us Keep You Informed

Help us keep you and other users in your organization informed of updates and releases of SystemTools products.

Any Hyena user can register for this newsletter (ToolNews) by selecting "Newsletter Signup" on Hyena's Help menu. You can also go directly to our
ToolNews registration page as well. We could also use the help of our existing customers by passing along this newsletter to other SystemTools users within your company.

We use an automated service to handle sending this newsletter, including subscribing and unsubscribing. All new subscriptions require confirmation, and we will never share our newsletter email list with anyone.

.Contact Information

Sales -
Support -
Telephone - 1-877-SYS-TOOL (1-877-797-8665) or International Customers - 1-830-779-2349

SystemTools Software Inc.
P.O. Box 1209
La Vernia, TX 78121

Thank you for your support.