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 Upgrade Pricing

All new purchases of Hyena include one (1) year of free maintenance and upgrades. The maintenance expiration period is built into Hyena's licensing registration key. The maintenance expiration period can be viewed under the Tools > Settings > Licensing dialog.

To determine if your current license is eligible for either a free upgrade or maintenance renewal or for more information on our maintenance agreements, see our Maintenance Pricing Information page.

Hyena's upgrade prices are based on 50% of the current licensing cost. This upgrade cost includes one (1) year of maintenance, which provides for free upgrades during the maintenance period. To calculate the upgrade price, use the table below. All prices in US dollars.

Licenses Standard to Standard Edition
Upgrade Cost per License (USD)
Enterprise to Enterprise Edition
Upgrade Cost per License (USD)
1-2 $ 125 $ 165
3-4 $ 107 $ 144
5-9 $ 93 $ 125
10-24 $ 82 $ 110
25-49 $ 73 $ 98
50-99 $ 64 $ 86
100+ $ 55 $ 75
*All prices subject to change.

 How to Purchase an Upgrade

If there are any questions on your organization's current license type, quantity, purchase date, or if you need pricing for increasing your license quantity or a change from the Standard Edition to the Enterprise Edition, please contact us, or send an email to

You can purchase an upgrade using our online (credit card) order form. Click here to purchase using your credit card.

A maintenance plan can also be purchased by faxing a purchase order to 1-830-779-2191. Please make sure to provide your current license key and licensee name, which are available from Hyena's Tools > Settings > Licensing dialog, as well as a contact email address. See our General Ordering Information page for more information on purchase orders.

Upon completion of your order, you will be emailed new licensing information.